These terms and conditions outline the guidelines for using our website and services. By accessing or using our platform, you agree to comply with these terms to ensure a safe and transparent experience for all users.
The company provides non-clinical caregiving, elderly care, patient assistance, and home support services.
Clients must provide correct medical, personal, and emergency contact information before service begins.
Services are subject to caregiver availability, location coverage, and operational approval.
All payments must be completed according to the agreed service package and billing schedule.
Caregivers are expected to maintain professionalism, hygiene, confidentiality, and respectful behavior at all times.
In emergencies, the company may contact hospitals, ambulance services, doctors, or family members immediately.
The company reserves the right to suspend or terminate services due to unsafe conditions, abuse, non-payment, or policy violations.